Privacy Policy

IX) USE – OPERATION – CONTENT OF THE WEBSITE

Both the company and the consumer are committed to the correct and based on good faith and transactional ethics use and operation of the website. In order for access to the ohmatcha.gr to be correct and complete, it is necessary to enable the JavaScript language in the browser as well as the ability to download cookies. Also, you must have installed a version of Internet Explorer over 6 or a version of Mozilla Firefox over 3.5 or another equivalent web browser version. We also recommend using the latest versions of browsers as well as Adobe Flash Player to display additional graphics. The user/consumer/member of the ohmatcha.gr acknowledges and accepts that in order to use certain services of the ohmatcha.gr there is a possibility that he/she may need to download certain upgraded electronic programs to his/her computer. The Company reserves the exclusive right, and the consumer unreservedly accepts it, to permanently or temporarily cease the operation of the ohmatcha.gr with or without notice to the users/members/visitors of the ohmatcha.gr. In any case, the user/consumer/visitor/member undertakes the obligation and accepts that they will not use the ohmatcha.gr to send, publish, send by e-mail or otherwise transmit any illegal, threatening, harmful, offensive, slanderous, annoying, vulgar, defamatory, or obscene content, as well as any other content that is a violation of someone else’s privacy, that may cause harm to minors with in any way, shows empathy, or expresses national, racial, or other discrimination, infringes any patent, is not entitled to be transmitted under law or contractual or managerial relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), trademark, trade secret, copyright or other proprietary rights of third parties;  contains software viruses or any other codes, files or programs, designed for the purpose of interrupting, causing damage, destroying or equipping the operation of any software or computer hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any Content used to collect or store personal data about others Users. The company takes care of the correct and accurate publication of all information regarding the products it promotes and promotes from ohmatcha.gr. However, our company is not responsible for errors that may arise in the context of the operation of the online department store, in the listed and displayed information (such as indicatively the indicated price, availability, photo, item, etc.) that may be due to technological failures and errors, typographical and/or “human” errors and/or incorrect information from the suppliers, even due to its negligence. In case you find any error before and/or after the completion of your order, we would kindly ask you to send us a relevant e-mail at info@ohmatcha.gr e-mail  and/or contact us at tel. 6948017722. In any case, if you find an error, we ask you not to proceed with sending an order request before notifying our company for the clarification of the specific issue. Our company’s commercial strategy and pricing policy are fully in line with the provisions on the protection of competition. For this reason, the prices of the products sold in the ohmatcha.gr may differ from other similar products sold at other points of sale, since our company makes product offers or other promotional activities from time to time whenever it deems it necessary to achieve its business goals in the most appropriate way. Our company has the exclusive right to change the price of any product, at any time, without justification and without prior notice.

X) COPYRIGHT

The entire content of the ohmatcha.gr is the intellectual property of the company and is protected by the relevant provisions of the applicable domestic and international legislation and international conventions on intellectual property. Indicatively, texts, all kinds of files, trademarks/logos, the form (lay-out) of the ohmatcha.gr, programs, photographs, drawings, commercial and financial data, etc. are mentioned. Those that are not the subject of intellectual property of our company are the intellectual property rights of third parties such as e.g. partners, cooperating bodies, etc. It is expressly forbidden to copy, distribute, reproduce, store, republish, process, transfer, modify and any related action on the above data, in whole or in part, without any express prior written consent of the company. Any actions contrary to the above prohibition may constitute an infringement of the intellectual/industrial property rights of our company. The company expressly reserves all legal rights to claim any positive and consequential damage caused to it. The company has the possibility of commercial exploitation (either by itself or by third parties) of all the data appearing on the ohmatcha.gr as well as the modification of these data at any time it wishes, with or without prior notice to the users – consumers – members of “ohmatcha.gr”, who unreservedly accept the above possibility of the company.

XI) PERSONAL DATA

Our company takes every possible care in order to receive from you your complete and correct information. Therefore, our company bears no responsibility in the event that any of its contractual or legal obligations are not fulfilled correctly and/or in a timely manner due to your sending of incorrect personal information. In particular, any notification made to the e-mail address you have given us (e.g. for the lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you. The same applies to the contact and shipping address of the products as well as to the contact numbers. In any case, you are obliged to update your details again each time there is a change in them. For your better service and to facilitate future purchases, it is recommended that you register as a user of the “ohmatcha.gr” (log in) when sending an order request for the first time, by creating an account and user profile (Full name, gender, date of birth) with your own unique security codes (username & password). Upon registration, the company may and you, as a registered user, accept the installation of a session cookie system, exclusively for your identification and transactions, as well as the creation of your personal transaction history. Session cookies are deleted as soon as you log out. The company collects only the absolutely necessary personal data for the conduct of transactions and communication, and manages this data in accordance with Law 2472/1997 and the rules of personal data protection. Your data is only kept as long as you are a registered user and/or transactions are executed and deleted as soon as you are deleted or completed. Your personal data is protected by strict security measures, encryption, and restricted access. The user/consumer/member must maintain the confidentiality of his/her data (password, password) and not disclose them to third parties. Regular password changes are recommended for secure access. In case of loss or leakage, it must inform the company immediately, otherwise the company is not responsible for any malicious use. During the order completion process, you accept the sending of automated or personalized emails and telephone communications from the company.

(XII) DATA AND TRANSACTION SECURITY

The company takes all necessary measures (encryption of data, SSL, etc.) for the security of personal data and transactions. It works with Let’s Encrypt, which encrypts every item you enter with 128bit. The data remains encrypted throughout the transfer and storage, and access is only with your personalized security codes (email/username and password). Your information is protected and is not shared with third parties, except for the execution of payments by credit card or other necessary services of partner entities. The only one responsible for maintaining the secrecy of his passwords and must change them regularly, avoiding the use of easy or common passwords. In case of loss or leakage of the code, the user must inform us immediately. The company is not responsible for any malicious use of the data or account by third parties, as long as the user has not taken protection measures. For security reasons, we encourage users to change their passwords frequently and use a combination of letters, numbers, and symbols to increase the level of protection.